john smith

Jordan Koupiaris

Devry University Honors Graduate and Network+ Certified Professional

Personal Info

Professional Profile

My objective is to obtain a challenging position in the Telecommunications/Information Technology field.

Work Experience

March 2006 - July 2008

Service Coordinator/Field Technician

Office Solutions,Inc., Avaya Business Partner


  • Coordinated warranty replacements between clients/customers and Avaya Business Partners
  • Documented trouble tickets within established timeframes while providing quality customer service

August 2002 -September 2002

Network Installer/Summer Internship

Network Installations Corporation, Full-Time


  • Performed proper installation of a Category 5e computer cable network
  • Tested the Category 5e network using an Omni Scanner
  • Demonstrated strong computer, communication and interpersonal skills and the ability to perform under pressure in a fast paced environment, while working independently as needed.

Technical Skills

Advanced, 3 years

LAN Technology & Design


Introduction to IP Addressing, Subnetting/Supernetting and Classless Addressing

Delivery and Routing of IP Packets

Advanced, 3 years

Principles of Data Communication


Concepts of the OSI seven layer Model and the Internet Model as well as TCP/IP Communication, Internet Routing Protocols, and Hardware Components.

Ethernet packet operation in regards to the OSI model

Advanced, 3 years

Introduction to Telecommunications


WAN Technologies, Packet Switching Networks and Cell Relay Networks

Configuring WAN Protocols on Routers and Configuring Routing on Cisco Routers

Education

Devry University

Applied Science in Network and Communications Management — 4.0 GPA


  • Graduation Date: February 2006

  • Awards: National Dean's List, Valedictorian 2005-2006


  • Email Me